FAQ

FAQ

GENERAL
What is AfricShopping?
BUYING
Do I need to register an account to buy products on AfricShopping?
How do I contact a seller?
How do I check a seller’s feedback?
I hold coupon of a particular store, not general AfricShopping coupon. How do I use it?
What payment methods are accepted?
How do I check my order status?
How do I cancel my order?
What can I do if a seller does not ship my order and/or does not respond to my questions?
When can I file a complaint regarding late delivery of an order?
How do I return an item purchased on AfricShopping?
Can I get a refund from AfricShopping?
SELLING
How do I become a seller on AfricShopping?
Are there costs to sell on AfricShopping?
Why should I pay marketplace cost?
Can I sell internationally?
Do I need to download special software to set up my AfricShopping store?
Does AfricShopping provide shipping services to ship items?
Is there a limit on the number of products I can sell in my AfricShopping store?
Can I open more than one AfricShopping store?
What payment options are supported on AfricShopping?
What products am I not allowed to sell on Africshopping?
If we have not addressed your issue in the above listed questions, please contact us for more information.